NEW Offer: Debtors Management

We’ve recently launched a NEW Offer: Debtors Management.

Welcome to the month of June! It’s definitely one of my favorite months of the year – heck! I even got married in June! Why? Because I like to feel cold, to complain about how cold I feel and to layer up on clothes and SCARVES! Anyway, enough about me and my excitement about bringing soup dishes back! What’s the focus for Virtual Work Manager for this month? We’re excited to announce that our specialized Finance Client Offer has been successfully launched and is ready for sign up! Check out our social media posts for some exciting updates on this customized offer.

Find us on Instagram, Facebook, Linkedin, Twitter and .

NEW Customized Service Offer: Debtors , Revenue, Credit & Risk Management

Here’s what the team is busy with this month (other than specific client work):

Off-boarding clients for some complete projects
Launching an awesome client offer (Debtors & Revenue Management / Credit Control)
Returning to a simpler, long-trusted CRM system instead of the new version that’s frustrated me for over a month! So disappointing!
Completing all outstanding online courses
Starting a new savings plan for my next goal

If you’re in the credit granting business or sell your goods and service on credit; then you can definitely use my help as an ICM-accredited Credit Professional. Email with the phrase “Credit Control” in the subject line and we’ll have a quick chat to customize the best service package for your business.

Special Signing Offer: Debtors Management

Sign up with Virtual Work Manager for the Debtors & Revenue Management service and take advantage of our one-time offer. We are giving the first 5 clients to sign up for this service 10% off their first 3 months of working with us. That is a huge saving!

Our value-added services also include a 12-month price lock to further protect you from any surprise additional costs or price increases. This means that the quote you approve will be the same cost you have to budget for every month for a full 12-month period (over and above the discounted period of 3 months).

Send us your debtors’ book/ledger and sign up to get started. We’re ready!

Here’s why you need this service

Are you worried about the day-to-day costs of running your business but aren’t ready to trust outsourcing? Book a quick video meeting with the Virtual Work Manager team to discuss your debtors’ book. We can later meet up if that’s necessary for you (it usually isn’t).

Let’s brainstorm and come up with the best way to reach the monthly targets of your business without sacrificing trust, loyalty and good relationships with your customers/debtors.

Some of the ways in which we save you money

Did you know that by outsourcing your debtors’ book to Virtual Work Manager you cut the following costs from your business immediately? What do you get out of our NEW Offer: Debtors Management

Renting office space
Buying or renting office furniture
Buying equipment such as computers, printers, etc.
Paying for the internet
Paying for telephone
Paying for any service on equipment; e.g. printers
Replacing printer ink cartridges or purchasing printing paper
Purchasing office stationery
Paying a subscription or once-off amount for a CRM or ERP system
Time wasted on supervising unproductive or underperforming staff (because you pay for service that is actually rendered and not simply to have someone look busy in your office).
Paid leave, bonuses, and other incentives are required for employing staff
Time and administrative tasks that are payroll or tax-related
And so much more.

You only pay a single invoice every month – and there are no additional surprise costs.

Get started, you’ll be so glad that you did!

Before getting started, let’s share our thoughts with you about the risk of trading on credit and why you need a credit professional to support you daily;

A debtor that doesn’t respect your agreed-upon trading terms doesn’t respect your business. This is something that small/new/starting businesses need to open their eyes about. Just because your business is new and you’re on a journey to acquire as many new clients as possible doesn’t mean that all that debt is actual money. Trading on credit is very risky and many small South African businesses don’t survive because debtors don’t pay them on time. This is so unfortunate because the debtors who can make or break these new businesses are usually larger companies who can afford to pay on time but they simply do not prioritize their suppliers.

A simple rule to live by especially while you’re still trying to grow your new business is; first impressions count.

When your first experience with a new debtor is a delayed payment, and by allowing this behavior a second time, then you must accept the precedence you have set. This debtor will never pay you on time and ultimately when they do finally pay an invoice, it will have lost any value in relation to the original due date.

Let us help you manage your debtors’ book, revenue, and debtors’ relationships. Sign up and we’ll be ready to work within the first week after setting up.

Create your free account here

Transparency, reliability, and trust: These are the cornerstones of our service.

Trust, reliability, and tact play a huge role in developing an awesome relationship with your debtors. Believe this; when there is no mutual respect, trust or civility between a debtor and a Credit Professional, there will be no progress on either side.

This is why it’s important for companies (of any size) to hire skilled, trained, and committed staff to manage debtors’ accounts. I’ve personally been on the receiving end of an unprofessional debt collector more times than I can count, and naturally, this destroyed any loyalty or trust I might have felt toward the company.

It has been my experience that debt collectors take it upon themselves to treat one who owes as though they’ve committed the most heinous of crimes. This is incredible because this person owes the company that hired the collector and did not commit a personal affront to the collector! They seem to take the fact that one owes so personally and act with complete disregard for the debtor. They immediately make the debtor feel that the company doesn’t care about them anymore and that they’re the scum of the earth for having been handed over to debt collectors.

This is obviously unprofessional behavior that the company won’t rectify because a debtor who has been handed over to collectors or lawyers is no longer a person but an account number! Not just an account number but one that they can generate as much interest from as possible! Work with us to minimize risk to your business.

The Virtual Work Manager Goal

Before your debtors’ book gets to this point of working with people without written or verbal etiquette, try us first. Our goal as Virtual Work Manager is to make sure that your relationship as a company with the debtors you assign to us remains one of respect, professionalism, kindness, and trust. This means that you can pick up where you left off, with trading terms respected on both fronts and payment arrangements communicated in advance (and honored). Mutual respect, trust, professionalism, and kindness is our promise.

Let us take care of your debtors’ book TODAY – Sign up here

A sense of urgency, duty, and ownership towards your continued success!

The Virtual Work Manager business is built around its clients. Our services are customized to service each client efficiently, and effectively and to yield the highest possible results. The only difference when working with an external team (client’s permanent staff) is that they may feel that we are bossy, and want to take over or change the way they do things. This is a misunderstanding that no one needs to fear because we understand ‘the why of it. In companies, revenue teams won’t have the same drive as we do and we always come across as more driven. This is because;

We get paid for work that we do not just to be visible at the company desk
The results of our work encourage the client (company) to see our value and continue to trust us with this work
We are not driven or inspired by bonuses, paid leave, pension funds, or other incentives
We are literally always working on a deadline, towards a goal, and reviewing/appraising our progress on a daily, weekly, and monthly basis
Slacking or off-days are not an option – we are as anxious as the business owner to see positive progress in collections and sales
We take full ownership of the work and do not rely on supervision and other methods of ensuring that work gets done

The Virtual Work Manager work ethic, drive, and passion are. I’m still inspired to be a gift and a blessing to every single client I work with.

What others call ‘being bossy’, I call being productive, efficient, and innovative!’

Ready to get things done? Sign up as a client

You want your business to succeed and we want the same thing too

Why should you consider outsourcing your debtors’ book?

I know you’re thinking that it’s better to simply hire a credit professional to join your already-existing AR department. I can assure you that it is NOT always better. Departmental culture is a real thing; it’s as real as adopting company culture.

I’ve worked in many companies in which I found that the lack of innovation, skill, training and productivity of the team ruined my enthusiasm for the job or the company itself. Here’s what happens when you join a non-productive team:

You’re psyched because you’ll show them how to do better
You introduce them to your trusted processes, tips, and tricks for better output
You show them ways to better measure progress and optimize processes for the best results
You try all you can to get them excited to meet and exceed that month-end target
You fail

Finally, you see that you can’t win. They aren’t interested in what you’re selling – life is easier because they get paid to be at the desk doing the barest of minimums. After trying for even months, you eventually get to their level of finally accepting that this is how things are. This is your life now and you’re a mediocre worker who provides mediocre results as part of the mediocre team average.

I want to work with people who are excited to meet and overcome challenges. I am inspired to work with people who can see the bigger picture and work towards the same ultimate goal. These are people who do more than their best in their respective/individual tasks so that the ultimate goal can flourish with their input!

If you’re ready to work with a team that is dedicated to your success and takes complete ownership of their responsibilities then you’ve found it! The search is over – we’ll take it from here.

Debtors Work and Industry Experience

This is a simple showing off of our team experience. We are completely and shamelessly showing off without even the smallest lean toward humility. We’re kidding of course, but maybe not.

Are you ready for this? You’ve been warned:

Our Credit Control Professionals have worked in the following industries, using different CRM/ERP systems to manage a variety of account types in their various debtors’ books:

Casino accounts (Gaming / Gambling Industry)
Doctors’ Accounts (Pharmaceutical Industry)
Retail Pharmacy Accounts (Pharmaceutical Industry)
Projects Accounts
Export Accounts (COD & Credit)
Wholesale Accounts (Pharmaceutical Industry)
Government Accounts / Public (Pharmaceutical Industry)
Key Accounts – Mediclinic, Netcare, Clicks Group, Pick n Pay, and Life Healthcare Hospital Accounts
COD Accounts
Group of Private Schools Accounts (Senior & Junior Schools) / Private Education
Investment Banking
Warehousing
Event Management
Import & Export

In which industry does your business operate? Do your trading terms include credit sales? We can help.

Get in touch – info@virtualworkmanager.co.za
Sign up as a client